Xparience
Trust & Security

Your Safety is
Our Priority

We’ve designed Xparience to be a digital sanctuary where human storytelling thrives in a secure, respectful environment.

Respectful interactions

Our community is built on empathy. We foster connections where every voice is heard with kindness.

Secure communication

Encrypted messaging ensures your personal stories remain between you and your matches.

User privacy

You have complete control over what you share and who sees your digital footprints.

Community moderation

Active AI and human moderation working together to keep the experience authentic and safe.

Our Community Guidelines

These pillars define the essence of Xparience. By joining, you agree to uphold these values for yourself and others.

Zero Tolerance Policy

We maintain a strict stance against harassment, hate speech, and exclusionary behavior.

Inclusive Values

Xparience is a home for everyone. Regardless of background, identity, or story, we celebrate the diversity that makes our community vibrant. Any form of discrimination is grounds for immediate removal.

Emotional Intelligence

We encourage meaningful, deep interactions. This means respecting boundaries, practicing active listening, and communicating with intentionality and grace.

Trust

Everyone on Xparience is who they say they are. Every member completes a two-step identity verification: a government ID check and a live face match before they can connect with anyone. It takes a few minutes and it means that when you show up, you are in good company.

Privacy & Protection

Your data is yours. We just help you protect it.

Encryption by Default

Every message sent on Xparience is protected with industry-leading encryption protocols. Not even our team can read your private conversations.

Privacy by Design

Your data and conversations are handled with care. Xparience is built to protect your information and ensure your experience remains secure and respectful.

Empowering Your Voice

Encountered something that doesn’t feel right? We’ve made reporting seamless and discrete. Your safety concerns are prioritised by our specialist trust team.

1Tap the three dots on any profile or message
2Select 'Report' and choose the reason
3Our team reviews and acts within 24 hours
A team collaborating around a table with a tablet

Practical Safety Tips

Protect Information

Avoid sharing sensitive details like your home address, financial info, or workplace until trust is firmly established.

Respect Boundaries

Always ask before moving a conversation to other platforms. Respecting a 'no' is the foundation of digital etiquette.

Verify Connections

Look for the verification badge on profiles. It signals that our team has confirmed the user's authentic identity.

Still have questions?

Our dedicated safety advocates are available 24/7 to provide guidance and support whenever you need it.